Terms & Conditions

TERMS & CONDITIONS



Terms & Conditions

The hotel requires the guest to present a valid identification (ID) card upon check‐in.

All remaining payment balance should be settled upon check in

Incidental deposit of Php 1000 is collected upon check in

Early check in and check out is not guaranteed. Additional charges may apply.

Late check‐out until 1:00 PM is free of charge, 1:00‐4:00 PM will be charged half of your room rate; beyond 4:00 PM will be charged full day rate and subject to room availability.

The hotel is not responsible for the loss of any cash or valuables through the guest’s negligence.

Room key must be surrendered to the reception area upon check-out. The loss of key will be charged P500.

Cigarette or E cigarette smoking is not allowed inside the room.

Prohibited drugs, combustible materials, deadly weapons and other items prohibited by the law are not allowed inside the building premises. 

Pets are not allowed inside the property

Parties and gatherings inside the guest room require clearance from the management.

Please inform the front desk if you are ready to check out so we can check the room before you leave.

Avoid staining the towels, pillowcase, and bedsheet. Stained towels, pillowcase, and bedsheet will be charged Php500/linen.

Any damages and things taken out from the property will be charged to the guest accordingly. 

Bringing out of any hotel property such as but not limited to bath towels, hand towels and electric kettle is strictly prohibited

Illegal activities are prohibited. Please respect privacy at all times.

Avoid causing disturbance and nuisances in the premises

Pungent foods i.e. Durian/dried fish are not allowed inside the hotel

Cancellation Policies

a) No show on the date of arrival or 1 day before arrival, cancellation fee equivalent of 1 night room charge based on the

quoted rates.

b) In the occasion where you need to shorten your stay or cancel due to act of nature, bookings will be permitted to be moved

to another date (subject to availability). Otherwise, a 10% cancellation fee of the total payment will be charged.

c) In the event where you wish to change your reservation date, and a minimum of 50% deposit has been made, rebooking is

permitted to be moved to another date (subject to availability) without charge.

If you find it necessary to cancel or change plans, please inform us 3 days prior to your

arrival date. We look forward to having you as our guest.


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